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THIS BANK IS THE WORST!!!  They follow there own set of rules outside of industry standard and when you ask where there made up rules are in writing, they say it is an unwritten rule.  When you try to ask to speak to management, the representative on the phone says...
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Anonymous
RTP Exec saves the day

RTP FCU executives resolved my issue very promptly.  Hope fully instruction on customer service will flow downstream.  Very pleased with response time.

#305335
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